At AMC Marine, we take pride in delivering top-quality service, clear communication, and an exceptional experience for our customers. Every member of our team plays an important role in making sure your boating needs are met efficiently and professionally. Here’s a closer look at the key roles within our dealership and how each contributes to your experience.

General Manager

Our General Manager oversees the entire operation of AMC Marine, ensuring that each department runs smoothly. From sales and service to customer satisfaction and business strategy, the GM works behind the scenes to keep AMC Marine a trusted name in the boating industry.

Bookkeeper

Though often working behind the scenes, our Bookkeeper plays a crucial role in keeping AMC Marine running. They handle financial records, invoices, payroll, and billing, ensuring everything is accurate and efficient. Their work helps us maintain smooth transactions and a well-organized business.

Service Manager

The Service Manager oversees the entire service department, making sure repairs, maintenance, and customizations are completed efficiently. They schedule jobs, assist with troubleshooting, and ensure customer satisfaction by keeping communication clear and service quality high.

Service Writer

The Service Writer is the first point of contact when you schedule service for your boat. They listen to your concerns, document repair requests, provide estimates, and keep you updated on your boat’s progress. Their goal is to ensure a smooth and transparent service experience.

Technician

Our Technicians are the skilled professionals working on your boat. Factory-trained and highly experienced, they handle everything from routine maintenance to complex engine repairs, diagnostics, and installations. Their expertise keeps your boat performing at its best.

Service Expeditor

The Service Expeditor keeps the service department running efficiently by organizing workflow, tracking parts, and assisting with moving boats in and out of service bays. Their work helps reduce turnaround times, ensuring you get back on the water as quickly as possible.

Parts Manager

If you need a part for your boat, our Parts Manager is here to help. They manage inventory, source necessary components, and ensure our service team has the right parts for every repair. Whether you need a simple replacement or a performance upgrade, they can find what you need.

Sales Manager

Looking to buy a new or pre-owned boat? Our Sales Manager is your go-to expert. They oversee our boat inventory, work with manufacturers, and help customers find the perfect vessel. Whether you’re buying your first boat or upgrading to a newer model, they’re here to guide you through the process.

Transportation Team

Our Transportation Team ensures the safe and reliable pickup and delivery of boats to and from your dock. Whether you need your boat brought in for service or delivered after repairs, our team handles the logistics with care and precision. They make boat ownership more convenient by handling transportation for you.

Summer Help

During the busy boating season, our Summer Help team assists in multiple areas, from keeping the showroom and service area organized to helping customers with check-ins and basic maintenance. They play a key role in keeping operations running smoothly when business is at its peak.

At AMC Marine, every member of our team is dedicated to providing outstanding service and ensuring your time on the water is as enjoyable as possible. Whether you’re buying a boat, scheduling maintenance, or need parts and transportation, we’re here to help. Have questions? Stop by or give us a call—we look forward to serving you!