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Understanding Shop Supply Charges on Your Repair Orders

Jan. 21 2025 Information By Bryan

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At AMC Marine Sales & Service, we are committed to transparency and helping our customers understand the details of their repair orders. One charge you may notice on your invoice is for shop supplies. This blog post explains what shop supplies are, why this fee exists, and how it helps us maintain the high-quality service you expect from us.

What Are Shop Supplies?

Shop supplies are consumable products that our service department uses daily to complete repair and maintenance tasks. These items include:

  • Hand soap and paper towels

  • Laundry detergent for cleaning shop rags

  • Brake clean and carb cleaner

  • Tape, zip ties, and electrical connectors

  • Lubricants, grease, and other similar items

While these products are small and often overlooked, they are essential for ensuring the efficiency and cleanliness of our work. Every repair or maintenance job relies on these supplies to some extent.

How Are Shop Supplies Charged?

The shop supplies fee is calculated as 3% of the labor charge on your repair order. To ensure fairness, this fee is capped at $30, regardless of the total labor cost. This approach aligns with industry standards and keeps the charge reasonable for our customers.

Why Is This Fee Necessary?

We understand that no one likes extra fees, and we feel the same way. However, the shop supplies fee is essential for the health of our business. These consumables represent a significant ongoing expense, and the fee helps us recapture those costs. By doing so, we can:

  • Maintain a clean and organized workspace

  • Use high-quality supplies to ensure the best results

  • Keep our pricing competitive without increasing labor rates

In short, this small fee allows us to continue providing top-notch service and ensures that our business remains sustainable. This way, we can be here to support your boating needs for years to come.

Our Commitment to You

At AMC Marine, we prioritize quality work and great communication. If you ever have questions about charges on your repair order, including the shop supplies fee, please don’t hesitate to ask. We’re happy to provide clarity and help you understand the value you’re receiving.

Thank you for trusting us with your marine repair and maintenance needs. We’re proud to serve you and your family as you enjoy time on the water!